Position Title:             Friendship Court Room Service Attendant 

Department:                Nursing

Supervisor:                 RN Clinical Nurse Coordinator (CNC)

JOB SUMMARY:                   

The Care Attendant supports residents living at Friendship Court with daily living activities and helps maintain their personal environment in a clean, safe, and sanitary manner.

This position is a universal worker, assisting residents with tasks of daily living as indicated on the Service Agreement and other services as delegated by the RN CNC.

QUALIFICATIONS:

  • Experience in working with older adults preferred

SPECIALIZED KNOWLEDGE AND ABILITIES:

This position requires the incumbent to:

  • Possess a sensitivity and aptitude for working with the elderly.
  • Prioritize and organize work effectively and efficiently.
  • Possess skills to communicate effectively with residents, families, staff, and other customers.
  • Possess ability to use the facility’s electronic health record system for documentation.
  • Be punctual with a good attendance record.
  • Must demonstrate good interpersonal skills.

ESSENTIAL JOB FUNCTIONS AND TASKS:

Perform housekeeping tasks

  • Assist with daily delivery of mugs of fresh water and clean towels to residents
  • Assist residents with personal laundry duties including clothing and bed linens.
  • Assist with bedmaking and changing bed linen.
  • Maintain a clean and healthy environment.
  • Promote independence, not dependence, with residents offering choices and fostering self-help skills.
  • Perform routine procedures as delegated by the RN CNC.

Serve meals

  • Able to complete simple food preparation
  • Able to use portion control when serving food
  • Able to assemble, dish and plate food according to the scheduled menu
  • Help to minimize waste and excess food
  • Maintain high quality food standards

Practice Safe Food Handling

  • Practice strict personal hygiene including proper hand washing techniques
  • Utilize gloves when handling cold and ready to eat foods
  • Monitor time and temperature of foods
  • Hold hot foods at 1400 F or above and cold foods at 410 F or below
  • Avoid cross-contamination
  • Store and label foods properly

Provide Dining Room Assistance

  • Be familiar with weekly menu
  • Wash and sanitize tables
  • Know basic place settings when setting a table
  • Set tables with place settings and condiments
  • Replenish condiments as needed
  • Prepare beverages and serve per resident request
  • Set up bussing station in a convenient, yet out of the way location
  • Transport food and supplies to other areas of the building as needed
  • Meet time schedule of meal service
  • Perform plate service for meal delivery
  • Follow service etiquette
  • Be sensitive to and meet the needs of the residents, following through with their requests
  • Clear tables between courses and at the end of the meal service

Dishwashing

  • Operate dishwasher according to directions
  • Scrape, rinse, rack, wash, air dry and put dishware and kitchenware away
  • Keep an inventory of dishwashing supplies

 

Clean Dining Area

  • Clean and sanitize work areas, including dining room tables
  • Recycle cans and plastic in appropriate areas
  • Assist with cleaning of dining room and kitchen
  • Dispose of trash in proper place
  • Clean and maintain dining room appliances and dining room area

      Other duties as assigned

  • Support the mission and values of Friendship Court.
  • Documenting duties completed with residents on the service delivery record during each shift.

Complete essential paperwork

  • Reviewing and signing all new residents plan of care/ weekly service record and changes in current residents’ plan of care.
  • Reading the communication book.
  • Other documentation as assigned and/ or needed.

Knowledge and compliance with state regulations

  • Understand and adhere to the Vulnerable Adult and abuse policy, Bill of Rights and HIPPA.
  • Works to assure facility is in compliance with federal, state, and local standards and regulations.
  • Complete a minimum of eight (8) hours of documented training.
  • Be up to date with completing Mantoux tests or chest x-rays.

 

Participate and function effectively as a team member

  • Develop and maintain a positive working relationship with other Friendship Court staff.
  • Provide back up to other staff as needed to ensure 24 hours staffing.
  • Communicate information regarding resident’s care needs and changes to the team and families.
  • Provide proactive and constructive participation in staff meetings.
  • Be compassionate and work with tact and ethical awareness.
  • Be flexible and adaptable to changing situations.
  • Responds appropriately to safety hazards, fire, weather, or emergency situations.
  • Follow through promptly on requested duties.
  • Must be mature and emotionally stable using a calm and kind tone of voice.
  • The ability to remain calm in difficult or unusual circumstances.

Work Environment:

Area

Assisted Living Facility

Physical Expectations

  • Ability to frequently bend, squat, crouch, kneel, and push/pull.
  • Ability to occasionally reach above shoulder level.
  • Ability to carry up to 35 pounds.
  • Ability to lift up to 50 to 60 pounds.
  • Ability to understand and use GOOD BODY MECHANICS.